At EazyDigital.shop, we are committed to delivering high-quality digital products to our customers. Since all our products are digital downloads, our cancellation and refund policy is designed to be clear and fair.
1. Digital Products
All items sold on EazyDigital.shop are digital downloads (themes, templates, plugins, graphics, etc.). Once the product is purchased and delivered via download link, it is considered consumed and cannot be cancelled or returned.
2. Cancellations
- Orders for digital products cannot be cancelled once payment is successfully processed.
- Please review product details carefully before making a purchase.
3. Refund Eligibility
Refunds will only be considered under the following conditions:
- The product was not delivered (download link not received).
- The file is corrupt or unusable, and our support team is unable to resolve the issue within 7 business days.
- You were charged multiple times for the same product due to a technical error.
4. Non-Refundable Situations
We do not provide refunds in the following cases:
- You purchased the product by mistake.
- You no longer need the product.
- Your system or hosting does not meet the technical requirements.
- Discounted or promotional products.
5. Support Before Refund
If you face any issue, please contact our support team first. We will do our best to resolve your problem before considering a refund.
6. Refund Process
If your refund request is approved, it will be processed within 7–10 business days to your original payment method.
7. Contact Us
For cancellations, refunds, or any queries, please contact us at:
📧 Email: help@eazydigital.shop
📞 Mobile: +91 72061 19984
🌐 Website: https://eazydigital.shop/